CRM refers to customer relationship management. This management software contents all necessary information about sales, marketing and many other information such as customer support and also information about customers which can be stored in database. This can also be used as interface or relationship between current customer and future customer, the information stored can be revived by the admin whenever wanted.

Many organizations and companies use thecustomer relationship management software not only to store the information but also to solve the technical related issues sometimes for getting feedback and customer support which is designed during web designing and web development process .This helps in developing or enhancing the relationship with their customers which helps in enhance their sales. Hence CRM is widely used by many companies.

M8 IT solutions does CRM customer relationship management software which helps organization to easy access the customer related information. The client can give the relevant field information in web designing and web development and existing database information (if wanted) about their users.